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Financial Services
Wachovia
 In order to compete profitably in today's financial environment, it was imperative that Wachovia to establish an e-commerce presence. Wachovia's online banking needs grew in complexity as its customer base dramatically increased due to mergers and a rapid adoption of online banking. What started as a web-based application serving approximately 20,000+ customers now provides services for over 3 million individual users. In addition, state and federal regulations placed on the banking industry have required heightened security measures. To address these needs, Trifolium designed and built Wachovia's original "C-2" online banking service that is still in use today.
The application architecture required a geographical distribution of components. Consumer traffic is equally spread between two sites, each of which has redundant servers with multiple processes running, and the system has proven to be reliable, scalable and secure. Trifolium continues to provide ongoing second-tier help desk support, strategic and technical consulting, and application enhancements that provide additional legacy information to the on-line customers, as well as functionality improvements.
Wachovia's solution illustrates Trifolium's ability to architect scalable and reliable solutions in a highly visible environment.
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